Payments

You can make payments in our online store in one of the following ways

With your Pay Pal account
By credit or debit card through the secure Paypal environment
Cash on delivery, where you will receive your order at your place from a courier company.

Shipping

We give our best to send you your order as soon as possible.

In case a product is not ready to be delivered, give us the required time in order to prepare it with care and attention.

Hellas
Cyprus
European Union
America and countries outside the European Union
We inform you that shipments outside the European Union may be charged with additional taxes and customs duties, which are paid by the customer, upon receipt of the order.

All shipments are made by: General Post for Greece and DHL for other countries

Returns

The cancellation of your order can be easily done before invoicing and shipping. In case you do not want the products you ordered, you can cancel it by sending mail: info@aliki-victoria.gr or by contacting: 210 9563722

For this process, the unique order code that the online store automatically sent to you by email, when you have completed your order, is necessary.

You can return all or part of your order within 10 days from the day of receipt of the order. The products must be in the condition in which you received them and must be accompanied by a receipt or sales invoice. In this case you will not be charged the return cost.

Immediately after receiving the product for return and after the company confirms that the product and its packaging are in excellent condition, a company representative will contact you to arrange for a refund.

The refund will be completed within 5 working days from the day of receipt of the product.

For your best service, we suggest you inform us immediately in case you want a replacement or return of the product, as well as the reason for replacement / return

Return products will be shipped exclusively to the following address

Harokopou 65 Kallithea 17671